At FlyMeOut.io, we believe in being clear and open about how we collect and process data about you. This Cookie Policy is designed to inform you about our practices regarding cookies and similar tracking technologies, and to explain how you can manage them.
Note: This Cookie Policy does not address how we process your personal information outside of our usage of cookies and similar tracking technologies. To learn more about how we process your personal information, please read our Privacy Policy.
Table of Contents
- What Are Cookies?
- Types of Cookies
- Other Tracking Technologies
- What Do We Use Cookies For?
- Cookie Inventory
- How Can You Control Cookies?
- Third-Party Cookies and Services
- Cookie Consent — EU and UK Members
- Cookie Policy Changes
- Contact Us
1. What Are Cookies?
Cookies are small text files that are sent to or accessed from your web browser or your device's memory. A cookie typically contains the name of the domain (internet location) from which the cookie originated, the "lifetime" of the cookie (i.e., when it expires) and a randomly generated unique number or similar identifier. A cookie also may contain information about your device, such as user settings, browsing history and activities conducted while using our services.
2. Types of Cookies
First-Party and Third-Party Cookies
There are first-party cookies and third-party cookies. First-party cookies are placed on your device directly by us. For example, we use first-party cookies to adapt our website to your browser's language preferences and to better understand your use of our website. Third-party cookies are placed on your device by our partners and service providers. You can learn more about these partners and service providers in the Cookie Inventory in Section 5 and the Third-Party Services disclosures in Section 7.
Session and Persistent Cookies
There are session cookies and persistent cookies. Session cookies only last until you close your browser. We use session cookies for a variety of reasons, including to learn more about your use of our website during one single browser session and to help you use our website more efficiently. Persistent cookies have a longer lifespan and last beyond the current session. These types of cookies can be used to help you quickly sign in to our website again, for analytical purposes, and for other reasons as described below.
3. Other Tracking Technologies
Other technologies such as web beacons (also called pixels, tags or clear gifs), tracking URLs, and software development kits ("SDKs") are used for similar purposes as cookies. Web beacons are tiny graphics files that contain a unique identifier that enable us to recognize when someone has visited our service or opened an email that we have sent them. Tracking URLs are custom generated links that help us understand where the traffic to our webpages comes from. SDKs are small pieces of code included in apps, which function like cookies and web beacons. For simplicity, we also refer to these technologies as "cookies" in this Cookie Policy.
4. What Do We Use Cookies For?
Like other providers of online services, we use cookies to provide, secure and improve our services, including by remembering your preferences, recognizing you when you visit our website, measuring the success of our marketing campaigns, and personalizing content to your interests. To accomplish these purposes, we may also link information from cookies with other personal information we hold about you.
When you use our services, some or all of the following types of cookies may be set on your device:
Essential cookies. These cookies are strictly necessary to provide you our services, such as enabling you to log in, remembering your preferences, and keeping you safe by detecting malicious activity. These cookies cannot be disabled without affecting the core functionality of our services.
Analytics cookies. These cookies help us understand how our services are being used and help us customize and improve our services for you. We use Firebase (Google) for mobile app analytics, Datadog for infrastructure performance monitoring, and Branch.io for attribution and deep link tracking.
Advertising and marketing cookies. These cookies are used to determine how effective our marketing campaigns are and to make the ads you see more relevant to you. We use the Meta Pixel on our public-facing website (flymeout.io) to measure the effectiveness of our advertising campaigns on Facebook and Instagram. The Meta Pixel does not operate within the authenticated app environment.
Email and communications tracking. We use Klaviyo to send marketing and transactional emails. Klaviyo's tracking pixels allow us to understand whether emails have been opened and whether links within emails have been clicked, for the purpose of measuring campaign performance and improving our communications.
Social networking cookies. These cookies are used to enable you to share pages and content that you find interesting on our services through third-party social networking and other websites or services. These cookies may also be used for advertising purposes.
5. Cookie Inventory
The following table provides details of the specific cookies and tracking technologies currently in use on our website and mobile applications. We update this inventory when our cookie usage changes.
| Cookie / Tracker | Provider | Purpose | Category | Type | Expiry |
|---|---|---|---|---|---|
| Session cookie | FlyMeOut.io | Maintains your logged-in session and account preferences | Essential | Session | Session |
| _fbp | Meta (Facebook) | Identifies browsers for advertising and analytics on Facebook and Instagram | Advertising | Persistent | 90 days |
| _fbc | Meta (Facebook) | Stores click ID from Facebook ads for conversion tracking | Advertising | Persistent | 90 days |
| _ga | Google (Firebase) | Distinguishes users for analytics purposes | Analytics | Persistent | 2 years |
| _ga_* | Google (Firebase) | Maintains analytics session state | Analytics | Persistent | 2 years |
| branch_session | Branch.io | Attribution and deep link routing | Analytics | Session | Session |
| kl_* | Klaviyo | Email open and click tracking for marketing communications | Marketing | Persistent | 1 year |
| MapBox GL | Mapbox | Renders interactive maps for location-based features | Essential | Persistent | Varies |
| Google Places | Location autocomplete and place search functionality | Essential | Session | Session |
6. How Can You Control Cookies?
There are several cookie management options available to you. Please note that changes you make to your cookie preferences may make using our services a less satisfying experience as they may not be as personalized to you. In some cases, you may even find yourself unable to use all or part of our services.
Browser and Device Controls
Some web browsers provide settings that allow you to control or reject cookies or to alert you when a cookie is placed on your device. The procedure for managing cookies is slightly different for each internet browser. You can check the specific steps in your particular browser's help menu.
You may also be able to reset device identifiers or opt out from having identifiers collected or processed by using the appropriate setting on your mobile device. The procedures for managing identifiers are slightly different for each device. You can check the specific steps in the help or settings menu of your particular device.
Global Privacy Control
We honor the Global Privacy Control ("GPC") opt-out signal where required by applicable law, including in California and Oregon. If your browser transmits a GPC signal when you visit our website, we will treat it as a request to opt out of the sale or sharing of your personal information and will suppress non-essential cookies accordingly for that session.
Interest-Based Advertising Tools
Advertising companies may participate in self-regulatory programs which allow you to opt out of any interest-based ads involving them. For more information, you can visit the following sites: Digital Advertising Alliance; Interactive Digital Advertising Alliance; AppChoices (apps only). Opting out does not mean that you will not see Alliance; AppChoices (apps only). Opting out does not mean that you will not see advertising — it means you won't see personalized advertising from the companies that participate in the opt-out programs. Also, if you delete cookies on your device after you opted out, you will need to opt out again.
7. Third-Party Cookies and Services
Meta Pixel
We use the Meta Pixel on our public-facing website (flymeout.io) to measure the effectiveness of our advertising campaigns on Facebook and Instagram. The Meta Pixel may set cookies on your device when you visit our website. The Meta Pixel does not operate within the FlyMeOut.io mobile application. For more information on how Meta uses data collected through the Pixel, please visit https://www.facebook.com/privacy/policy/. You can manage your Meta advertising preferences at https://www.facebook.com/adpreferences/.
Firebase (Google Analytics for Firebase)
We use Firebase, a Google service, for mobile application analytics and performance monitoring. Firebase uses cookies and similar technologies to collect information about your use of our mobile application in order to help us understand usage patterns and improve our services. For more information on how Google collects and processes data, visit https://policies.google.com/technologies/partner-sites. You can opt out of Google's ad personalization at https://adssettings.google.com/.
Branch.io
We use Branch.io for mobile attribution and deep link routing. Branch.io uses cookies and device identifiers to track how users discover and install our mobile application, allowing us to measure the effectiveness of our marketing efforts. For more information, please visit https://branch.io/policies/privacy-policy/.
Klaviyo
We use Klaviyo to send marketing and transactional email communications. Klaviyo uses tracking pixels embedded in emails to detect whether emails have been opened and whether links have been clicked. This information is used to measure campaign performance and personalize our communications. For more information, please visit https://www.klaviyo.com/legal/privacy-notice.
Mapbox
Some features of our website and mobile application rely on Mapbox for interactive map rendering and location-based functionality. Mapbox may use cookies and similar technologies in connection with the delivery of these features. For more information on Mapbox's data practices, please visit https://www.mapbox.com/legal/privacy.
Google Places API
We may use the Google Places API to provide location search and autocomplete functionality within our services. For more information on how Google handles data from the Places API, please visit https://policies.google.com/privacy.
8. Cookie Consent — EU and UK Members
If you are located in the European Economic Area ("EEA") or the United Kingdom ("UK"), the placement of non-essential cookies on your device is subject to your prior informed consent under the EU ePrivacy Directive and the General Data Protection Regulation ("GDPR") as implemented in your jurisdiction.
Consent management. FlyMeOut.io uses Cookiebot as its consent management platform on flymeout.io. When you first visit our website, you will be presented with a cookie consent banner allowing you to accept or decline cookies by category. Essential cookies will be placed regardless of your choice as they are strictly necessary for the Service to function. Non-essential cookies — including analytics, advertising, and marketing cookies — will only be placed after you have provided your consent.
Withdrawing consent. You may withdraw or update your cookie consent at any time by clearing your cookies and revisiting flymeout.io, where the consent banner will reappear. You may also adjust your preferences using your browser or device settings as described in Section 6, or by contacting us at [email protected].
Cookie consent records.FlyMeOut.io logs a record of your consent, including the date, time, and scope of consent given, in accordance with applicable law.
9. Cookie Policy Changes
We may update this Cookie Policy from time to time to reflect changes in our practices, the cookies and tracking technologies we use, or for operational, legal, or regulatory reasons. We will notify you of any material changes as required by applicable law. The most current version of this Cookie Policy will always be available on our website and within the Service. Your continued use of the Service following the effective date of any update constitutes your acceptance of the updated Cookie Policy.
10. Contact Us
If you have any questions about this Cookie Policy or our use of cookies and similar tracking technologies, please contact us:
Email: [email protected]
Mail: FlyMeOut Inc., Attn: Privacy, 1110 Brickell Avenue, Suite 400k-249, Miami, Florida 33131